Service
We are there to be a coach, advocate and partner to each of our clients.
Listen, we get it. The web is a confusing place. It can be challenging for organizations to understand how to best utilize the technology we have at our fingertips to meet their goals. For all of our clients, we act as consultants, but we also do dedicated consulting services (meaning, consulting without related development).
Why might you want to use us as a consultant for your website or software project?
- We believe firmly in the power of communication. Even though we are dealing with highly technical aspects of the web, we must be able to communicate those complex topics in a way that is easy for our clients to understand.
- We believe in empowering our clients with the information they need to make well-informed decisions. We encourage our clients to question and ask why and want to ensure they understand our thought process behind why we recommend one particular strategy over another.
- We believe that for us to be an invaluable resource to our clients, we have to make sure that we stay on top of the latest trends in the industry. We also must possess the ability to balance the "new and exciting" technologies against ones that have been proven.
- Finally, we believe that no customer should ever be left wondering why. Even those organizations that choose not to work with LightSky are always encouraged to call or email if they have any questions as to how to best proceed with a decision. Too many developers and agencies make recommendations without explaining why and we feel that everyone should have access to an advocate.